Everything about getting started, the trial, billing, privacy and cancelling. Still stuck? Contact us.
Most businesses are live in a day. You give us three things, your website, your phone number and your trade, and we set up all five recovery engines for you. The first recovery opportunity is usually identified within 24 hours.
Just your website, a phone number to connect, and your business type. That's it, we handle the rest, including your own sending number and the message templates.
No. Flow sits alongside your existing number and steps in when a call is missed. You keep taking calls exactly as you do now.
Yes. We set Flow up and run it for two weeks so you can see what it recovers before you pay. Cancel during the trial and you owe nothing.
You roll onto the Flow plan at the founding price, A$199/mo (A$100 a month off the standard A$299, locked in for life). No lock-in, cancel anytime.
Card or Australian bank direct debit. Prices are in A$ and exclude GST where applicable.
Your plan includes a generous SMS allowance, then simple per-text overage if you go beyond it. Email follow-ups are unlimited.
Yes. Flow is consent-first and every message includes an easy opt-out. We follow Australian Spam Act and Privacy Act practices, and we never message customers who've opted out.
You do. Your customer data is yours, isolated to your business, and you can export or delete it. We don't sell data or share it between businesses.
Yes, there's no lock-in. Cancelling stops your next renewal, and you keep the work you've already recovered. You can do it yourself from billing, or just ask us.
Email ns@nextwave.au or start your free 14-day trial and see it work on your own numbers.